Ti15 understands that your personal data is more than just information — it is a trust you place in us. This document clearly and transparently explains how ti15 collects, uses, stores, and protects your personal information in accordance with the Malaysian Personal Data Protection Act (PDPA 2010). Please read it carefully to understand your rights as a ti15 member.
Ti15 doesn't just comply with the law — we go further to ensure your data is truly secure
Every piece of data transmitted between your device and ti15's servers — whether it's registration details, transaction information via Touch 'n Go or DuitNow, or your gaming history — is protected by 256-bit SSL encryption. This is the same security standard used by Malaysia's leading banks, including Maybank and CIMB, ensuring that no third party can intercept or read your data while in transit.
Ti15 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). This means every aspect of how we collect, store, use, and disclose your personal data has been designed and audited to meet the legal requirements set by Malaysia's Personal Data Protection Commissioner. As a ti15 member, you are protected by robust legal safeguards against any misuse of your personal data.
Ti15 member personal data is stored in segregated databases protected by multiple layers of strict access controls. Only authorised ti15 staff with a legitimate business need may access member data — and every access is logged for audit purposes. No one can access your data without a valid reason and a traceable record.
Ti15 has never and will never sell, rent, or enter into any data exchange agreement involving members' personal data with any third party for marketing, advertising, or any purpose unrelated to the ti15 services you use. Your data belongs to you — ti15 uses it solely to provide and improve the services you have directly requested.
Your gaming history on ti15 — the slots you've played, winnings achieved, and bets placed — is strictly confidential. The same applies to all your financial transaction records, including deposits via GrabPay, Boost or ShopeePay and withdrawals to your Malaysian bank account. This information is never shared with any party unless required by applicable Malaysian law.
As a ti15 member, you have the full right to request access to the personal data we hold about you, request corrections if any details are inaccurate, and — in circumstances permitted under the PDPA — request deletion of your data. Simply contact the ti15 support team by email at [email protected] to submit any privacy-related request.
As a ti15 member and Malaysian citizen, you have important rights under PDPA 2010
You may request a copy of the personal data ti15 holds about you at any time. Requests will be processed within 21 business days as stipulated by PDPA 2010.
If you believe the personal data ti15 holds about you is inaccurate or outdated, you have the right to request a correction promptly, and ti15 will act within a reasonable timeframe.
You may withdraw your consent for the processing of your personal data for specific purposes, such as marketing communications, at any time via your account settings or by contacting ti15 support.
In certain circumstances, you have the right to object to ti15's processing of your personal data, particularly for direct marketing purposes that you have not consented to.
Once your account is closed and there are no record-retention obligations under Malaysian law, you may request the deletion of your personal data from ti15's systems.
If you believe your privacy rights have been violated, you have the right to lodge a complaint with ti15 and with the Personal Data Protection Commissioner of Malaysia.
This Privacy Policy explains in detail how ti15 handles your personal data as a member of our platform. This document forms part of the overall agreement between you and ti15. By registering or continuing to use the ti15 platform, you agree to the data protection practices described herein. For any privacy-related enquiries, please contact us at [email protected].
Ti15 believes that trust is the cornerstone of our relationship with every member. When you register with ti15 and provide your personal information — your name, phone number, and Malaysian bank account details — you are entrusting ti15 with something truly valuable. We honour that trust wholeheartedly through a privacy policy that is comprehensive, transparent, and fully compliant with applicable Malaysian law.
| Data Type | Purpose of Use |
|---|---|
| Full name & date of birth | Identity verification, age compliance (18+), KYC |
| Malaysian phone number | Account verification, OTP communications, customer support |
| Email address | Account notifications, official communications, password recovery |
| Bank account & digital wallet details | Deposit & withdrawal processing in MYR |
| Game History & Betting Records | Responsible gaming controls, fraud detection |
| IP address & device data | Account security, fraud detection, platform optimisation |
| Cookie data & site usage | User experience, platform analytics, personalised recommendations |
This Privacy Policy is issued by ti15 and applies to all individuals who use the ti15 platform via ti15.my or any related services. It covers all personal data collected by ti15, whether through the registration process, use of services, customer support, or digital tools such as cookies and website analytics.
Ti15 is the data controller responsible for processing your personal data as defined under the Malaysian Personal Data Protection Act 2010 (PDPA). This means ti15 determines the purposes and means by which your personal data is processed, and ti15 is fully accountable for ensuring that such processing is lawful, fair, and transparent.
Important Note: This Privacy Policy is a living document — it will be updated from time to time to reflect changes in legislation, technology, or ti15's business practices. Members will be notified of any material changes at least 7 days before they take effect.
Ti15 collects your personal data through several different channels. Below is a comprehensive list of the data categories we may collect:
Data You Provide Directly:
Automatically Collected Data:
Data Minimisation Principle: ti15 only collects personal data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond what is required to provide our services to you.
Personal data collected by ti15 is used solely for the following legitimate and necessary purposes:
Under Malaysia's PDPA 2010, ti15 processes your personal data on the following lawful legal bases:
Ti15 is committed to never selling, renting, or disclosing your personal data to third parties for purposes unrelated to ti15's services. However, in the following limited and lawful circumstances, ti15 may share your data:
ti15's Guarantee: Your personal data will never be sold to advertisers, data brokers, or any third party for marketing purposes without your explicit consent. This is a commitment we uphold with complete integrity.
Ti15 implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or accidental disclosure:
Ti15 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable Malaysian law:
Once the retention period expires, ti15 will ensure your personal data is securely deleted or anonymised in accordance with approved procedures.
Ti15 uses cookies and similar tracking technologies to enhance your experience on our platform. The following types of cookies are used:
| Cookie Type | Purpose | Can It Be Disabled? |
|---|---|---|
| Login sessions, account security, language preferences | No — required for core functionality | |
| Understanding platform usage patterns for service improvement | Yes — can be declined | |
| Personalised game recommendations, display preferences | Yes — can be declined |
You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the ti15 platform. For more information on managing cookies, refer to your browser's help section.
In certain cases, your personal data may be transferred to and processed outside Malaysia — for example, when using cloud infrastructure services or platforms from international game developers such as Evolution Gaming and Pragmatic Play, whose servers are located across multiple regions.
When such data transfers occur, ti15 ensures that:
Our Guarantee: Regardless of where your data is technically processed, it is always protected by standards consistent with ti15's privacy commitments and Malaysia's PDPA requirements.
As a ti15 member and data subject under Malaysia's PDPA, you have the following rights, which you may exercise at any time:
To submit any request regarding your privacy rights, please contact ti15's Privacy Officer by email at [email protected] with the subject line "Privacy Rights Request", along with your account number and request details. ti15 will acknowledge your request within 3 business days.
Ti15 is an entertainment platform strictly for individuals aged 18 and above. ti15 does not knowingly collect personal data from anyone under the age of 18.
Should ti15 discover that personal data belonging to someone under the age of 18 has been collected inadvertently, ti15 will take immediate action to delete that data and close the relevant account.
Parents or guardians who believe their underage child has registered with ti15 are encouraged to contact the ti15 support team immediately via live chat or by emailing [email protected] so that prompt action can be taken.
Warning: Online gambling is strictly for adults. Parents are advised to use parental control tools on their devices to prevent underage access to gambling sites, including ti15.
Ti15 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable laws, or the nature of the services we provide.
When material changes are made, ti15 will notify members via:
Your continued use of the ti15 platform after any changes take effect will be considered acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how ti15 protects your information.
If you have any questions, concerns, or complaints regarding how ti15 handles your personal data, or if you wish to submit a privacy-related request, please contact ti15's Data Privacy Officer through the following channels:
Response Time: ti15 is committed to acknowledging all privacy inquiries within 3 business days and providing a full response within 21 business days, in accordance with Malaysia's PDPA requirements. Urgent requests relating to account security will be handled with the highest priority.
You also have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner if you believe your privacy rights under PDPA 2010 have been violated, after first attempting to resolve the matter directly with ti15.
Register with ti15 with full confidence that your personal data is protected by 256-bit SSL encryption, managed in accordance with Malaysia's PDPA 2010, and never sold to third parties. Claim your 100% welcome bonus of up to RM 500 and enjoy a safe, fun, and responsible gaming experience alongside a community of over 500,000 ti15 members across Malaysia.
All transactions in MYR (RM) — fully encrypted, no data shared without consent